Our boy Louie very sadly passed away at home on Valentines Day, the Prince, aged 15 years and 9 months. We searched for the best place for our special boy to go and we found the most magical place. It has been such a traumatic time for us all. When I telephoned the company and spoke to Mark, he sounded so compassionate and so caring, you just know that this is the place. The log cabin was so fitting as we have one ourselves so it was like home. On arrival we were made so welcome by Anne and I think Skye, who I seen briefly and Jed. Anne made us at ease, nothing was any bother to her, no rush, she listened to our wishes. The gates were closed on arrival keeping our ceremony peaceful preventing others from coming in. A lamp was also turned on to let customers outside the gate know that a service was being done for our precious boy. It was quite funny as it started to snow and we were telling Anne how Louie loved the snow. Louie was placed in a beautiful wicker basket, with a rose 🌹 and his favourite blanket and treat a Bonio. Anne just understood how we were feeling, leaving our boy behind was heartbreaking 💔 but we knew from the second we arrived he was safe in their caring hands. picking Louie up today it also started to snow and Anne remembered this from Tuesday, how it was so magical, a special moment as she remembered it snowed when Louie arrived. We are ever ever so grateful for the care that we received ❤️ Louies urn is just perfect, the love heart, the seeds for us to grow and his death certificate 🥰🥰 we only realised after Louies service that it was actually Love Your Pet Day, so he certainly was picking the special dates 🩵🩵💙💙